Email and phone management is big for Justin White, CEO of K&D Landscaping near Santa Cruz, Calif. He was getting 60 unscheduled calls a day, so he stopped answering them and is down to two or three a day.
“The other ritual I have is email management,” he says. “I think it’s important to not be married to your email. I block out time to respond to emails and that is typically at 10 a.m., 1:30 p.m. and 4 p.m.”